Your tickets will be the ones you ordered, or better seats than you paid for
Mail orders are shipped via FedEx with tracking numbers
Our confidence in the sellers that list tickets on our exchange allows us to offer you this guarantee.
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Our 125% Guarantee:
We offer a 125% Money Back Guarantee if:
Your order is accepted by, but not delivered by the seller
Your order is accepted by, but delivered too late by the seller for the tickets to arrive in time for the event
You were denied entry because of the tickets or invalid tickets were provided by the seller*
If you see a starburst symbol () next to a ticket listing, that means the seller of those tickets is so confident in the quality of their tickets that they'll offer a 150% money back guarantee on your order.
And, we offer a 100% Money Back Guarantee if:
Your event is cancelled entirely with no rescheduled date**
* Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.
** 100% refund for a cancelled event excludes shipping.
Our worry-free guarantee means you're absolutely secure!