Tickets by phone: Frequently Asked Questions

When you buy tickets to a show, concert or sporting event from, you have access to our dedicated team of customer service professionals who will answer all your questions and concerns about the ordering process. You might find answers from the list below of common questions from our customers, but if you need immediate assistance, call our toll-free number .

Who is is one of the largest ticket exchanges online with a large selection of seats to the most sought-after concerts, live performances, and sporting events in the country. We offer our fans a convenient, secure and hassle-free way to compare prices and seats, and get the lowest-priced tickets available.

What is the 125% Money-Back Guarantee?

When you buy tickets from, it's our goal to make sure that you have peace of mind and feel secure about your purchase. That's why we offer a 125% Money-Back Guarantee that all tickets are authentic and official, and that your tickets will arrive in time for the event.

What are the benefits of buying from is one of the largest ticket exchanges online, so you can count on us help you find and buy the best value seats to the most sought-after shows, concerts, and sporting events. You can search by artist, team, or venue on your own, or let us do the work for you by calling so that we can help narrow down your choices and get the best-value seats for your money.

Are the tickets listed on your site valid?

Yes, all tickets that are listed on our exchange are valid and authentic. We guarantee that you will only get the exact tickets that you ordered or we will upgrade them at no cost.

How safe is my personal information?

We take pride in providing a secure and confidential buying experience to all our customers. is monitored and checked daily for authenticity and computer security, and we strictly adhere to online privacy best practices.